Plucky Paws

Unprofessional, petty, and insensitive. I would take your business and your furry companions elsewhere.

I cannot praise Plucky Paws and Stephanie enough! I adopted a sweet adult Maltese/Bichon, Jordi, in June and quickly realized that he had issues with body handling and other dogs. I contacted Stephanie and she put together a detailed training schedule that was tailored specifically for Jordi. We talked about Jordi's specific behavior and reactions so that she could better understand and get to know Jordi. Throughout training, Stephanie sent me articles, infographics about body handling and observable doggy behavior, and other short reading materials that would help me train Jordi on my own and get to know his situation a little bit better. After the training cycle with Stephanie had ended, Jordi can now jump in and out of the tub all on his own, can sit and lay on command, and is so much more comfortable with a muzzle when it comes to grooming! For an adult dog who was very stuck in his ways, he has come such a long way! Stephanie... I cannot thank you enough! Thank you for making me a better dog owner and giving me the opportunity to establish a strong bond with my precious boy! Both he and I look forward to little training sessions everyday!
Stephanie at Plucky Paws genuinely wants you and your dog to train and learn together. I could see her compassion for Jordi and her job just radiate from her body every time she came over! I am not kidding.... Stephanie knows what she is doing!!

I filled out the information request form on the Plucky Paws website. Stephanie replied back and advised she will not take clients that use pronged collars, which I understand and respect. One of the (many) reasons we are seeking training is so we can walk comfortably and safely without using it. She said if we can commit to stop using the collar, along with a few other things, we can schedule a $155 consultation with her. The way this was communicated came across as kind of rude, but I thought maybe I was just reading in to it too much (spoiler: I wasn't).
I wrote back, told Stephanie those were absolutely things I can commit to, but that we had scheduled a meeting with another trainer and would contact her if things didn't work out. The communication I received from Stephanie after this was very rude, condescending, and accusatory. I would never want to work with someone who communicates with ANYONE, let alone potential clients, the way Stephanie communicated with me.